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2022–2025 Benchmark Analysis

Workforce
Accommodations.
A clearer perspective.

Four years of real-world data. Meaningful insights for a changing workplace. A closer look at the trends shaping accommodations.

2026 Research ReportSeptember 2026·4-year analysis
103,134
Accommodation requests
Across four calendar years
208,485
Individual accommodations
Supporting a range of employee needs
301
Employer clients
Represented in the 2025 book
993,334
Covered employees
Average covered population in 2025
01 / Executive summary

The big picture. The meaningful shifts.

Four years of accommodation data reveal a changing workforce—and a clearer path to better outcomes.

Rising incidence
+38%

Accommodation needs are growing.

Requests per 100 employees rose from 2.293 to 3.157 between 2022 and 2025.

Decision speed
83.2%

Timely decisions. Better outcomes.

Of decisions land within 30 days—compared with the 75.1% industry benchmark.

Repeat requestors
18.1%

A small group. A significant impact.

Employees who return for another request account for 34.6% of all accommodation events.

2022–2025 · Reliance Matrix benchmark data